Context Setting

Effectively managing time and tasks is a critical element of productivity in the modern lean organization. This course caters for all levels of responsibility within the work environment to support the achievement of business outcomes. Participants will learn sound time management principles and practices that lead to increased productivity.

Learning Outcomes

• Identify productivity bottlenecks and the cause of time management issues through environmental mapping
• Learn best practices in organizing work
• Manage priorities to maximize your return on investment of time – focus on the activities that give you the greatest returns

Assess your personal Time Management style

Context Setting

Critical & Analytical thinking is the process of questioning, analyzing, interpreting, evaluating, and forming an opinion about what you read, hear, say, or write. This process requires an open mind, which allows individuals to objectively consider different points of view and have a balanced outlook. This course is aimed at participants who want to upgrade critical and analytical thinking, to hone judgment and improve decision-making.

 Learning Outcomes

• Recognize how to develop critical and analytical thinking
• Improve confidence in judging large amounts of information to make effective decisions
• Analyse situations, apply analytical reasoning and derive at conclusions
• Increase awareness on the importance of critical and analytical thinking, along with a better understanding of the personal development required to develop those skills

Context Setting

Structured thinking is a framework for solving unstructured problems. Using a structured approach to solve problems doesn't only help with solving the problem faster but also identifies the parts of the problem that may need some extra attention. This course will transform your approach to large-scale problem solving, from multi-stakeholder engineering projects to the online spread of misinformation.

Learning Outcomes

• Assess end-to-end processes and associated challenges in order to significantly increase the likelihood of success in developing more complex systems.
• Utilize system-level thinking skills to refine, down-select, and evaluate the best ideas and concepts.
• Learn to effectively communicate ideas and persuade others, and provide valuable feedback.
• Develop and execute large-scale system concepts that will drive significant positive impact.

Context Setting

In today's world, decision-making has become an essential skill that can make or break a business. The ability to make informed decisions based on available information is vital for individuals and organizations to succeed in their respective fields. Therefore, this training course aims to enhance your decision-making skills by providing you with essential knowledge, practical tools, and techniques to make better decisions.

 Learning Outcomes

• Understand the importance of decision-making and its impact on individuals and organizations.
• Identify the different types of decision-making processes and when to use them.
• Learn how to gather and analyze data to make informed decisions.
• Identify and evaluate alternatives to make effective decisions.

Context Setting

Problem-solving skills are essential for success in both personal and professional life. In today's fast-paced world, individuals who can effectively identify, analyze and resolve problems are highly sought after. The ability to solve problems is a key competency that enables individuals to overcome obstacles and achieve their goals.

Learning Outcomes

• Clearly define the problem & identify the key issues and prioritize them.
• Generate creative and practical solutions that are aligned with the defined problem.
• Learn how to evaluate and select the best solution based on its feasibility and potential outcomes.
• Develop an action plan to implement the selected solution and monitor progress towards the desired outcomes.

Context Setting

Email is a primary communication tool in the modern workplace and mastering it can have a significant impact on your career success. Throughout this training, you will learn the fundamentals of writing clear, concise, and professional emails that convey your message effectively.

 Learning Outcomes

• Understand the purpose and audience of your email
• Structure your email for clarity and impact
• Learn to write subject lines that accurately reflect the content of your email

Gain knowledge on appropriate tone and language for your message and audience

Context Setting

Stress is a common and unavoidable part of life, and it affects people of all ages, genders, and backgrounds. Stress management training is designed to help individuals identify and manage stress effectively to improve their overall well-being. Through stress management techniques, people can learn how to cope with stress in healthy ways and avoid the negative consequences of chronic stress.

 Learning Outcomes

• Understand the causes of stress, its effects on the body, and how it affects their daily life.
• Identify their individual stress triggers, such as work, relationships, or health issues.
• Develop effective stress management strategies, such as relaxation techniques, time management, and self-care.
• Learn how to build resilience to stress, which enables them to cope better with difficult situations and bounce back from adversity.

Context Setting

Negotiation is a crucial skill in both personal and professional life. It is the process of communicating with others to reach an agreement or settlement while aiming to maximize the benefits for all parties involved. Negotiation skills are important in various fields such as business, law, politics, and even in everyday life. The ability to negotiate effectively can lead to better outcomes, stronger relationships, and increased success.

 Learning Outcomes

• Understanding the principles of negotiation: Learn the fundamental principles of negotiation, such as identifying interests, setting objectives, and managing conflicts.
• Develop effective communication skills: learn how to communicate effectively through active listening, asking the right questions, and using assertive language.
• Learn negotiation strategies and tactics: learn various negotiation strategies and tactics, such as collaborative negotiation, competitive negotiation, and distributive negotiation.

Build confidence: Negotiation can be intimidating for some individuals. Through negotiation skills training, participants can build confidence in their negotiation abilities.

Context Setting

Negotiation is a crucial skill in both personal and professional life. It is the process of communicating with others to reach an agreement or settlement while aiming to maximize the benefits for all parties involved. Negotiation skills are important in various fields such as business, law, politics, and even in everyday life. The ability to negotiate effectively can lead to better outcomes, stronger relationships, and increased success.

 Learning Outcomes

• Understanding the principles of negotiation: Learn the fundamental principles of negotiation, such as identifying interests, setting objectives, and managing conflicts.
• Develop effective communication skills: learn how to communicate effectively through active listening, asking the right questions, and using assertive language.
• Learn negotiation strategies and tactics: learn various negotiation strategies and tactics, such as collaborative negotiation, competitive negotiation, and distributive negotiation.

Build confidence: Negotiation can be intimidating for some individuals. Through negotiation skills training, participants can build confidence in their negotiation abilities.

Context Setting

E­ffective delegation is the ability to understand organizational goals and how to utilize each individual's skills and talents best to achieve these goals. Practicing this art will help to reduce your workload, while simultaneously develop employee skills significantly. In this course, master the delegation strategies that will lead to higher team output and results.

Learning Outcomes

• Understand the benefits of delegation for both yourself and your organization.
• Examine the barriers to effective delegation.
• Learn the key steps and methods for control during delegation.
• Determine your delegation style from the types of delegation styles.